Tutorials

Tutorials


Logging In

Step 1 Click the login button on the top right corner of the screen.
Step 2 Type your credentials, then click “Login”
First time login will require you to generate your own password.
Step 3 Now that you are logged in, you are now ready to order.

Reset Password

Step 1 Click “login” on the top right corner of the page.
Step 2 Click “Forgot your password?”
Step 3 Type your email in the “email” text box
Step 4 Type the letters displayed above the “Reset Password” button
Step 5 Type the letters displayed above the “Reset Password” button
You can change the letters if they are too hard to read by clicking “Reload Captcha”
Step 6 Click “Reset Password”
You will receive an email to reset your password
Step 7 Check your email for the message. Then click “Se a New Password” button.
This will open a new window on your browser.
Step 8 On the newly opened browser window, type new combination under “New Password”
The same combination should be typed under “Confirm New Password”
Step 9 Click “Set a New Password”
An email of confirmation will be sent to you.
Step 10 You are now ready to login.

Ordering

Step 1 Finding Products
There are two ways of finding what you want: via navigation and via search bar.
In this tutorial, we are going to order 18mm Lustre Board Black Nero Single Sided.
Step 1.1 Via navigation: Scroll and hover over “Products”
Step 1.1.1 Scroll and hover over “Decorative”
Step 1.1.2 Click “Acrylic”
Step 1.1.3 Use the filters on the left hand side to find what you want quicker. Click “Thickness” then click “18mm”.
Step 1.1.4 Click on the product that you are trying to find.
Step 1.2 Via search bar: Scroll and click the search bar on top of the screen.
Step 1.2.1 Type the name of the product you are trying to find.
Step 1.2.2 Click the product you want.
Step 2 Edit quantities using +/- symbols
Step 3 Click “Add to cart”
Step4 If you’re not done shopping, click “Continue Shopping” and repeat step 1
Click “Checkout” if you are done shopping and proceed to step 6.
Click out of the dialogue box if you need to edit your order, then proceed to the next step.
Step 5 Editing your order: Click the “Shopping Cart” icon on the top right corner of the screen.
Step 5.1 Click “View and Edit Cart”
Step 5.2 Edit quantities using +/- symbols, then hit “update”
Step 5.3 Remove items by clicking the “bin” icon on the right hand side, then hit “ok”
Step 6 Checkout: Click the checkout button from:
- Bottom right corner of dialogue box after placing an order.
- The “cart” icon on the top right corner of the screen.
- Under the order summary on the right hand side, while in the shopping cart.
Step 6.1 Type details on relevant field.
Step 6.2 Click “Continue to payments”
Step 6.3 Type your unique “Purchase Order Number”
Step 6.4 Choose payment option:
- Credit Card
- Account
Step 6.5 Type in details then click “Place order”
Step 7 Order complete. A confirmation email will be sent to you.

Ordering Samples

Step 1 Finding Products
There are two ways of finding what you want: via navigation or via search bar.
In this tutorial, we are going to order Eurolight Autumn Plum.
Step 1.1 Via navigation: Scroll and click the samples on the top right corner of the screen.
Step 1.1.1 Use the filters on the left hand side to find what you want quicker. Click “Eurolight”.
Step 1.1.2 Scroll down to and click “Autumn Plum”
Step 1.2 Via search bar: click the search bar on the top of the screen
Step 1.2.1 Type “Sample” followed by the item you are searching - “Autumn Plum”
Step 1.2.2 Click on the item
Step 2 Editing your order: Click the “Shopping Cart” icon on the top right corner of the screen.
Step 2.1 Edit quantities using +/- symbols.
Step 2.2 Remove items by clicking the “bin” icon on the right hand side, then hit “update”
Step 3 Checkout: click the “checkout” button while “shopping cart” is dropped down.
Step 3.1 Type your details. Field with asterisk* is required.
Step 3.2 Click “continue to payment”
Step 3.3 Type your unique “Purchase Order Number”
Step 3.4 Choose payment option:
- Credit Card
- Account
Step 3.5 Enter details, then click “Place order now”
Step 4 Order complete. A confirmation email will be sent to you.